Privacy Policy

1. USER INFORMATION

PORTOBELLOSTREET, SL, hereinafter CONTROLLER, is the Controller of the processing of the User's personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, for which the following processing information is provided:

End of treatment: maintain a commercial relationship with the User. The operations planned to carry out the treatment are:

Sending commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes it possible to make commercial communications. These communications will be made by the CONTROLLER and related to their products and services, or their collaborators or suppliers with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.

Carry out statistical studies.

Process orders, requests or any type of request made by the user through any of the contact forms made available to them. Send the website newsletter.

Data conservation criteria:

Data will be retained as long as there is a mutual interest in fulfilling the purpose for which it is being processed; once it is no longer needed for that purpose, it will be deleted using appropriate security measures to ensure the pseudonymization or complete destruction of the data.

Data communication:

To the extent that you order products in our online shop, the processing of your personal data serves the purpose of entering into and performing the contract, as well as the fulfillment of your order, including delivery and payment.

In order to offer transportation options we will assign to our authorized transportation agencies:

Your name, address and telephone number, the purpose of the aforementioned transfer of data will be to deliver the item or items purchased.

The purpose of the aforementioned transfer of data will be for transport agencies to make the delivery, which will be processed by said entity in accordance with its data protection policy in force at all times.

At any time, you may revoke said consent and thus exercise the rights of access, rectification, cancellation, opposition, deletion, limitation on the processing or portability of the data, which correspond to you as a user, by sending a communication to info@portobellostreet.es

In order to offer all possible payment options (for example, "payment in installments"), BANCO CETELEM, S.A.U.., a payment service provider commissioned by us, carries out a credit check if such a payment method is requested by the client. Thus, in the event that during the purchase process the client requests to finance their purchase through BANCO CETELEM, S.A.U. (hereinafter CETELEM). C.I.F.: A-78650348 Address: Calle Retama, 3; 28045 Madrid Telephone: 917909790 Email for questions related to data protection rights: Contact Data Protection Officer: DPO@cetelem.es and website www.cetelem.es), it will be necessary for PORTOBELLOSTREET, SL to communicate to said entity a series of data so that it can proceed to assess the granting of the credit requested by the client.

Particularly, if such financing is requested during the purchase process, the client will be expressly authorizing PORTOBELLOSTREET, SL to communicate and transfer personal data to CETELEM:

The purpose of the aforementioned transfer of data will be for CETELEM to analyze and assess the granting of the requested credit or financing, as well as manage and carry out the deferred payment service. Consequently, by selecting the CETELEM financing option, you expressly consent and authorize the transfer of said personal data and information to CETELEM, for the purpose indicated above, which will be processed by said entity in accordance with its data protection policy in force at any given time. which can be found at www.cetelem.es/proteccion-de-datos.

At any time, you may revoke said consent and thus exercise the rights of access, rectification, cancellation, opposition, deletion, limitation on the processing or portability of data, which correspond to you as a user, by sending a communication to DPO@cetelem.es.

In order to be able to offer all possible payment options (e.g. "payment in installments"), SEQURA WORLDWIDE SL., a payment service provider commissioned by us, carries out a credit check if such a payment method is requested by the customer. Thus, in the event that during the purchase process the client requests to finance their purchase through SEQURA WORLDWIDE SL. (hereinafter SEQURA). C.I.F.: B-66054164 Address: Calle Aragón 383 Planta 5 – 08013 – Barcelona Telephone: 93 176 00 08 Email for questions related to data protection rights: Contact Data Protection Delegate: dpo@sequra.es and website www.sequra.es), it will be necessary for PORTOBELLOSTREET, SL to communicate to said entity a series of data so that it can proceed to assess the granting of the credit requested by the client.

Particularly, if such financing is requested during the purchase process, the client will be expressly authorizing PORTOBELLOSTREET, SL to communicate and transfer personal data to SEQURA:

The purpose of the aforementioned transfer of data will be for SEQURA to be able to analyze and assess the granting of the requested credit or financing, as well as to manage and carry out the deferred payment service. Consequently, by selecting the SEQURA financing option, you expressly consent and authorize the transfer of said personal data and information to SEQURA, for the purpose indicated above, which will be processed by said entity in accordance with its data protection policy in force at any given time. which can be found at www.sequra.es/politica-de-privacidad.html.

At any time, you may revoke said consent and thus exercise the rights of access, rectification, cancellation, opposition, deletion, limitation on the processing or portability of data, which correspond to you as a user, by sending a communication to dpo@sequra.es.

We will save all the information you provide us during the purchase process, including your mobile phone number and your billing and delivery address, in your user account so that you do not have to enter it again the next time you make a purchase. You can change this information at any time in the future. Likewise, at any time you can revoke your consent and exercise your rights of access, rectification, cancellation, opposition, deletion, limitation on the processing or portability of your personal data, by sending a communication to info@portobellostreet.es

Rights that assist the User:

Right to withdraw consent at any time.

Right of access, rectification, portability and deletion of your data and the limitation or opposition to its processing.

Right to file a claim with the supervisory authority (agpd.es) if you consider that the treatment does not comply with current regulations.

Contact information to exercise your rights:

Postal address: PORTOBELLOSTREET, SL. Calle Principe de Vergara, 78 28006 Madrid (MADRID). Email: info@portobellostreet.es

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by checking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to respond to their request, by the provider, the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to the CONTROLLER are true and is responsible for communicating any modification thereof. The CONTROLLER expressly informs and guarantees users that their personal data will not be transferred in any case to third parties, and that whenever any type of transfer of personal data is carried out, express, informed and unequivocal consent will be previously requested from the Users. All data requested through the website is mandatory, as it is necessary to provide optimal service to the User. If all data is not provided, it is not guaranteed that the information and services provided are completely tailored to your needs.

3. SAFETY MEASURES

That in accordance with the provisions of current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are treated in a lawful, loyal and transparent manner in relation to the interested party and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of Users and has communicated appropriate information to them so that they can exercise them.

4. YOUR RIGHTS
You have the following rights against us in relation to personal data concerning you:

Right to information,
Right to correction or deletion,
Right of access
Right to rectification and deletion
Right to limitation of treatment,
Right to data portability.
Right to object.

You also have the right to complain to a data protection supervisory authority regarding our processing of your personal data.

4. QUESTIONS

If you have general questions or suggestions regarding data protection, please contact our Data Protection Officer by mail at: PORTOBELLOSTREET, SL, Calle Príncipe de Vergara, 78, 28006 Madrid (MADRID). Alternatively, you may send an email to info@portobellostreet.es, addressed to the Data Protection Officer.